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We only offer replacements for defective or incorrect products. We do not provide exchanges or refunds for mind changes. To request a replacement, customers must email us at jolshopofficial1@gmail.com within 7 days of receiving the product. Eligibility for Replacement To be eligible for a replacement, the item must meet the following criteria: The item must be defective or the wrong product was received. The item must be in the same condition as it was received, unused, and in its original packaging. How to Request a Replacement Contact us at jolshopofficial1@gmail.com within 7 days of receiving the item. Provide clear details of the issue, along with supporting images or videos as proof of defect or incorrect product. If we approve the request, we will provide the return address where you need to send the product. Return Process Once we receive the product at the provided address, we will inspect it. If the product qualifies for a refund, we will process the refund to your original payment method within 30 days. Note: Items sent back without prior approval will not be accepted. Damages and Issues Please check your order as soon as it arrives. If you receive a defective or incorrect product, email us immediately at jolshopofficial1@gmail.com with supporting images or videos. We will evaluate the issue and arrange for a replacement if eligible. Non-Returnable Items We do not accept returns or replacements for items due to change of mind. Refunds are only provided for defective or incorrect products as mentioned above. Refunds Once the returned item is received and inspected, we will notify you if the refund is approved. If approved, the refund will be issued to your original payment method within 30 days. If you have not received your refund after 30 days, please contact us at jolshopofficial1@gmail.com. For any questions or concerns regarding returns or replacements, feel free to contact us at jolshopofficial1@gmail.com.
Brand Name: YiFanHeRong
Type: USB Enter Key
Hign-concerned Chemical: None
Certification: none
Origin: Mainland China
Model Number: Large Enter Key
Package: No
Feature 1: Computer USB Super Return Button
Feature 2: USB Enter Key Vent Pillow
Size: 200*140*100mm
USB Cable: about 135CM
Feature 3: USB Big Enter Key
Feature 4: USB Hand Big Enter Return Key
Feature 5: Decompression Soft Pillow Button
Features
Small, convenient, easy to use.
With USB interface, can connect to the computer.
Perfect decompression toys, help to improve work efficiency.
Soft enter key pillow, can help you noon break.
When you feel stressed, you can hit it strongly without worrying about damaging your keyboard.
Description
Unique enter key pillow design.
Light in weight and portable.
Made of soft quality material.
Specification
Material: Urethane sponge, Polyester
Color: black
Size:200*140*100mm
Cable: about 135CM
Package Included
1x USB Big Enter Key
Note:
1.We don't offer retail package,but we will pack it well before shipped out.
2.Please allow 0-1cm error due to manual measurement. plz make sure you do not mind before you buy.
3.Due to the difference between different monitors, the picture may not reflect the actual color of the item. Thank you!
After-sales
About Shipment:
1.We will send the items within 4-5 days once your payment is completed.
2.We do not guarantee delivery time on all international shipments due to differences in customs clearing times in individual countries, which may affect how quickly your product is inspected.
About Customs Notice :
1.Please note that buyers are responsible for all additional customs fees, brokerage, fees, duties, and taxes for importation into your country. These additional fees may be collected at time of delivery. We will not refund shipping charges for refused shipments.
2.The shipping cost does not include any import taxes, and buyers are responsible for customs duties.
3.About customs clearance: For countries that are difficult to pass through customs, such as: Brazil, Chile,Turkey, Argentina, etc. Make sure you have the ability to pass customs. We do not give a refund if the buyer cannot go through customs and Customs deducts the package.4.If your place is remote ,then need to pay 38usd .
About Returns:
1.We do our best to serve our customers the best that we can.
2.We will refund you if you return the items within 15 days of your receipt of the items for any reason. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyer will be responsible for such damage or loss, and we will not give the buyer a full refund. The buyer should try to file a claim with the logistic company to recover the cost of damage or loss.
3.The buyer will be responsible for the shipping fees to return the items.
About Warranty & Maintenance:
1.We offer the 1-month free replacement. Buyers may request for a replacement within 15 days from your receipt of the product. The buyer should return the product in the original conditions to us and should bear the shipping costs for return.
2.We also provide one year free maintenance. The buyer should return the product in the original conditions to us and should bear the shipping costs for return. If any part is required to be replaced, the buyer should also pay for the costs of the parts to be replaced.
3.Before returning the items, please confirm the return address and the logistics method with us. After you give the items to the logistic company, please send us the tracking number. As soon as we receive the items, we will repair or exchange them ASAP.
About Feedback:
1.Your satisfaction and positive feedback is very important to us. Please leave positive feedback and 5 stars if you are satisfied with our items and services.
2.If you have any problems with our items or services, please feel free to contact us first before you leave negative feedback. We will do our best to solve any problems and provide you with the best customer services.
We only offer replacements for defective or incorrect products. We do not provide exchanges or refunds for mind changes. To request a replacement, customers must email us at jolshopofficial1@gmail.com within 7 days of receiving the product. Eligibility for Replacement To be eligible for a replacement, the item must meet the following criteria: The item must be defective or the wrong product was received. The item must be in the same condition as it was received, unused, and in its original packaging. How to Request a Replacement Contact us at jolshopofficial1@gmail.com within 7 days of receiving the item. Provide clear details of the issue, along with supporting images or videos as proof of defect or incorrect product. If we approve the request, we will provide the return address where you need to send the product. Return Process Once we receive the product at the provided address, we will inspect it. If the product qualifies for a refund, we will process the refund to your original payment method within 30 days. Note: Items sent back without prior approval will not be accepted. Damages and Issues Please check your order as soon as it arrives. If you receive a defective or incorrect product, email us immediately at jolshopofficial1@gmail.com with supporting images or videos. We will evaluate the issue and arrange for a replacement if eligible. Non-Returnable Items We do not accept returns or replacements for items due to change of mind. Refunds are only provided for defective or incorrect products as mentioned above. Refunds Once the returned item is received and inspected, we will notify you if the refund is approved. If approved, the refund will be issued to your original payment method within 30 days. If you have not received your refund after 30 days, please contact us at jolshopofficial1@gmail.com. For any questions or concerns regarding returns or replacements, feel free to contact us at jolshopofficial1@gmail.com.
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