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We only offer replacements for defective or incorrect products. We do not provide exchanges or refunds for mind changes. To request a replacement, customers must email us at jolshopofficial1@gmail.com within 7 days of receiving the product. Eligibility for Replacement To be eligible for a replacement, the item must meet the following criteria: The item must be defective or the wrong product was received. The item must be in the same condition as it was received, unused, and in its original packaging. How to Request a Replacement Contact us at jolshopofficial1@gmail.com within 7 days of receiving the item. Provide clear details of the issue, along with supporting images or videos as proof of defect or incorrect product. If we approve the request, we will provide the return address where you need to send the product. Return Process Once we receive the product at the provided address, we will inspect it. If the product qualifies for a refund, we will process the refund to your original payment method within 30 days. Note: Items sent back without prior approval will not be accepted. Damages and Issues Please check your order as soon as it arrives. If you receive a defective or incorrect product, email us immediately at jolshopofficial1@gmail.com with supporting images or videos. We will evaluate the issue and arrange for a replacement if eligible. Non-Returnable Items We do not accept returns or replacements for items due to change of mind. Refunds are only provided for defective or incorrect products as mentioned above. Refunds Once the returned item is received and inspected, we will notify you if the refund is approved. If approved, the refund will be issued to your original payment method within 30 days. If you have not received your refund after 30 days, please contact us at jolshopofficial1@gmail.com. For any questions or concerns regarding returns or replacements, feel free to contact us at jolshopofficial1@gmail.com.
Origin: Mainland China
Hign-concerned Chemical: None
Brand Name: CarAiBOX
Function 1: Wireless CarPlay Adapter
Function 2: Wireless Android Auto Adapter
Support iPhone models: Support iPhone 6 and above model, IOS 10 and above version
Support Android Phone models: Support Android 11 or above version with latest Android Auto function
Supported Car Models: 98% of original radios support wired Carplay or Android Auto
Choice: yes
semi_Choice: yes
The function of this product is to convert the original wired Carplay/Android Auto into wireless Carplay/Android Auto.
Please Note:
Please make sure your factory car radio has OEM Apple CarPlay/Android auto function.
If you are not sure, you can contact customer service to confirm it.
If your car supports wired Apple CarPlay, it can help you connect to Apple CarPlay wirelessly.
If your car supports wired Android auto, it can help you connect to Android auto wirelessly.
Compatibility Note:
1. Supported car models: 98% cars with factory original wired Apple CarPlay/Android auto function.
2. Incompatible cars model: BMW、Tesla and some models.
3. Supported iPhone models: iPhone 6 and above model, iOS 10 and above version.
4. Supported Android Phones models: Android 11 or above version with latest Android auto function. (No support Huawei phones, Huawei devices has their own operating system - EMUI.)
Features:
1. USB plug and play. No need to install APP. No need to remove the car radio.
2. Say Goodbye to wired. Automatic wireless connection through Bluetooth pairing and WiFi transmission.
3. 5GHz WiFi and Bluetooth 5.0, providing a stable and faster wireless experience.
4. Retain your operational habits of vehicle controls (steering wheel control, knob control, voice control, touch screen control...)
5. Support OTA online upgrade.
Q&A
✅ For Android system phones with lower versions of Android 9 or Android 10, if you cannot find Android auto in Google services, you can download an Android auto software.
✅ Please confirm that the Bluetooth and WiFi of your phone are turned on. Android auto needs to use Bluetooth connection and WiFi to transfer data.
✅ Please confirm that the original car Bluetooth has been ignored on the mobile phone. If there are other Bluetooth connections, they need to be disconnected first.
✅ Please confirm that the product's Bluetooth is not occupied by other devices. If you have used other devices to connect to the product's Bluetooth, please disconnect first and try again.
✅ Huawei phones and Honor phones cannot use Android auto.
About feedback
We only offer replacements for defective or incorrect products. We do not provide exchanges or refunds for mind changes. To request a replacement, customers must email us at jolshopofficial1@gmail.com within 7 days of receiving the product. Eligibility for Replacement To be eligible for a replacement, the item must meet the following criteria: The item must be defective or the wrong product was received. The item must be in the same condition as it was received, unused, and in its original packaging. How to Request a Replacement Contact us at jolshopofficial1@gmail.com within 7 days of receiving the item. Provide clear details of the issue, along with supporting images or videos as proof of defect or incorrect product. If we approve the request, we will provide the return address where you need to send the product. Return Process Once we receive the product at the provided address, we will inspect it. If the product qualifies for a refund, we will process the refund to your original payment method within 30 days. Note: Items sent back without prior approval will not be accepted. Damages and Issues Please check your order as soon as it arrives. If you receive a defective or incorrect product, email us immediately at jolshopofficial1@gmail.com with supporting images or videos. We will evaluate the issue and arrange for a replacement if eligible. Non-Returnable Items We do not accept returns or replacements for items due to change of mind. Refunds are only provided for defective or incorrect products as mentioned above. Refunds Once the returned item is received and inspected, we will notify you if the refund is approved. If approved, the refund will be issued to your original payment method within 30 days. If you have not received your refund after 30 days, please contact us at jolshopofficial1@gmail.com. For any questions or concerns regarding returns or replacements, feel free to contact us at jolshopofficial1@gmail.com.
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