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We only offer replacements for defective or incorrect products. We do not provide exchanges or refunds for mind changes. To request a replacement, customers must email us at jolshopofficial1@gmail.com within 7 days of receiving the product. Eligibility for Replacement To be eligible for a replacement, the item must meet the following criteria: The item must be defective or the wrong product was received. The item must be in the same condition as it was received, unused, and in its original packaging. How to Request a Replacement Contact us at jolshopofficial1@gmail.com within 7 days of receiving the item. Provide clear details of the issue, along with supporting images or videos as proof of defect or incorrect product. If we approve the request, we will provide the return address where you need to send the product. Return Process Once we receive the product at the provided address, we will inspect it. If the product qualifies for a refund, we will process the refund to your original payment method within 30 days. Note: Items sent back without prior approval will not be accepted. Damages and Issues Please check your order as soon as it arrives. If you receive a defective or incorrect product, email us immediately at jolshopofficial1@gmail.com with supporting images or videos. We will evaluate the issue and arrange for a replacement if eligible. Non-Returnable Items We do not accept returns or replacements for items due to change of mind. Refunds are only provided for defective or incorrect products as mentioned above. Refunds Once the returned item is received and inspected, we will notify you if the refund is approved. If approved, the refund will be issued to your original payment method within 30 days. If you have not received your refund after 30 days, please contact us at jolshopofficial1@gmail.com. For any questions or concerns regarding returns or replacements, feel free to contact us at jolshopofficial1@gmail.com.
Brand Name: COLMI
Model Number: COLMI R10
Certification: ce
Certification: FCC
Hign-concerned Chemical: None
Activity Tracked: Activity Tracker
Activity Tracked: Steps Tracker
Activity Tracked: Distance Tracker
Activity Tracked: Calorie Tracker
Waterproof Grade: 5ATM
Case Material: STEEL
Item Weight: 4.4g
Battery Capacity(mAh): 15mAh (7#~9#), 18mAh(10#~13#)
NFC Support: No
Origin: Mainland China
Metrics measured: Heart Rate Monitor
Metrics measured: Sleep Monitor
Metrics measured: Blood Oxygen Monitor
Metrics measured: Stress Monitor
Display screen: No
Charging Case: 200mAh
COLMI Smart Ring
No.1 in sales on AliExpress, and is far ahead.
Note:
1. For best performance and accuracy, we recommend wearing the COLMI Ring on your index finger. If you prefer other fingers, the middle and ring fingers are also OK. Avoid using fingers that are narrower than the knuckles at the base.
2. Please measure the circumference of your finger before purchasing, and make sure the rope or paper strip fits snugly against your finger, avoiding being too loose or too tight. (Please use a thinner piece of string or paper strip to measure the size. If the measuring tool is too wide, the measurement will be large.)
3. How to start: Use the included charging case to charge COLMI Ring. The heart rate light will light up to indicate successful startup. Then you can use the APP Qring to connect the COLMI Ring.
3.1. Some models have a protective film on the charging port. Please remove the protective film before charging.
3.2. If you purchased the charging case version, please charge the charging case at the same time when using it for the first time.
COLMI Smart Ring - R10 with Charging Case
The COLMI R10 Smart Ring is a sleek and stylish wearable that combines health monitoring with modern design. It features 24/7 heart rate tracking, sleep monitoring, and activity tracking, helping you stay on top of your health. With its lightweight, comfortable design and long battery life, the R10 is perfect for everyday wear, offering both functionality and fashion.
Wear it worry-free every day, the titanium steel shell, paired with advanced low-temperature potting technology, grants the ring a 5ATM&IP68 water resistance rating. the R10 Smart Ring is not just feather-light but incredibly durable and resistant to wear.
COLMI official store
Authentic COLMI smart watch are engineered and manufactured with high-quality materials, and they're always quality-tested before they leave our factory.
Since counterfeit or fake devices are not built or tested to these standards, they might perform poorly or malfunction. So, we recommend buying devices sold only by our official store.
Brand Story
COLMI was established in 2012.
Slogan: Your first smart watch.
Young and simple, but never naive.
Mission: Provide cost-effective smart electronics.
We only offer replacements for defective or incorrect products. We do not provide exchanges or refunds for mind changes. To request a replacement, customers must email us at jolshopofficial1@gmail.com within 7 days of receiving the product. Eligibility for Replacement To be eligible for a replacement, the item must meet the following criteria: The item must be defective or the wrong product was received. The item must be in the same condition as it was received, unused, and in its original packaging. How to Request a Replacement Contact us at jolshopofficial1@gmail.com within 7 days of receiving the item. Provide clear details of the issue, along with supporting images or videos as proof of defect or incorrect product. If we approve the request, we will provide the return address where you need to send the product. Return Process Once we receive the product at the provided address, we will inspect it. If the product qualifies for a refund, we will process the refund to your original payment method within 30 days. Note: Items sent back without prior approval will not be accepted. Damages and Issues Please check your order as soon as it arrives. If you receive a defective or incorrect product, email us immediately at jolshopofficial1@gmail.com with supporting images or videos. We will evaluate the issue and arrange for a replacement if eligible. Non-Returnable Items We do not accept returns or replacements for items due to change of mind. Refunds are only provided for defective or incorrect products as mentioned above. Refunds Once the returned item is received and inspected, we will notify you if the refund is approved. If approved, the refund will be issued to your original payment method within 30 days. If you have not received your refund after 30 days, please contact us at jolshopofficial1@gmail.com. For any questions or concerns regarding returns or replacements, feel free to contact us at jolshopofficial1@gmail.com.
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