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We only offer replacements for defective or incorrect products. We do not provide exchanges or refunds for mind changes. To request a replacement, customers must email us at jolshopofficial1@gmail.com within 7 days of receiving the product. Eligibility for Replacement To be eligible for a replacement, the item must meet the following criteria: The item must be defective or the wrong product was received. The item must be in the same condition as it was received, unused, and in its original packaging. How to Request a Replacement Contact us at jolshopofficial1@gmail.com within 7 days of receiving the item. Provide clear details of the issue, along with supporting images or videos as proof of defect or incorrect product. If we approve the request, we will provide the return address where you need to send the product. Return Process Once we receive the product at the provided address, we will inspect it. If the product qualifies for a refund, we will process the refund to your original payment method within 30 days. Note: Items sent back without prior approval will not be accepted. Damages and Issues Please check your order as soon as it arrives. If you receive a defective or incorrect product, email us immediately at jolshopofficial1@gmail.com with supporting images or videos. We will evaluate the issue and arrange for a replacement if eligible. Non-Returnable Items We do not accept returns or replacements for items due to change of mind. Refunds are only provided for defective or incorrect products as mentioned above. Refunds Once the returned item is received and inspected, we will notify you if the refund is approved. If approved, the refund will be issued to your original payment method within 30 days. If you have not received your refund after 30 days, please contact us at jolshopofficial1@gmail.com. For any questions or concerns regarding returns or replacements, feel free to contact us at jolshopofficial1@gmail.com.
Brand Name: GameSir
GameSir Model: X3 Pro
Hign-concerned Chemical: None
Compatible Brand/Model: Mobile Device
Mobile Device Model: Android Smartphones
Trigger Button Type: Hall-Linear
Origin: Mainland China
Package: Yes
Type: Gamepads
Model Number: Gamesir X3 Pro
Joystick Sensor Module Brand: GuliKit
Wear-resistant joysticks: Yes
ABXY Switch Type: MICRO SWITCH
Compatible Platform: ANDROID
Compatible Platform: IOS
Bumpers Switch Type: Tactile switch
RGB lighting joysticks: No
Hall Effect: YES
D-pad Switch Type: MICRO SWITCH
Certification: CE
Certification: FCC
Gamesir X3 Pro
FQA:
1.Which devices does the X3 Pro support?
It supports iPhone 15 series and Android phones with lengths between 110-180mm/4.33-7.09in.
2.Does it use wired or wireless connectivity?
It uses Type-C connectivity, thus ensures ultra-low latency.
3.Does it have a battery?
No, it’s a wired controller. There is no need for charging as it is just powered directly by your phone.
4.How can I turn on/off the cooler?
By plugging the Type-C cable into the X3 Pro, it will automatically start working. You can also press S + D-pad Up/Down buttons to increase or decrease the cooler power.
5.Does the X3 Pro supports pass-through charging?
Yes. You can also press S + D-pad Right buttons to toggle on or off the pass-through charging functionality.
6.What are the special features of the sticks?
The GameSir™ Hall Effect sticks use non-contact magnetic sensors to ensure they never wear down, preventing stick drift. Anti-friction glide rings also provide super-smooth stick control.
7.Does it have analog triggers?
No, X3 Pro is equipped with micro switch triggers for faster respond and e-sports sensation.
8.What are the speciality of the cooler?
The cooler features a 900 mm² cooling plate and a maximum efficient cooling power of 12W, ensuring that phones will not overheat even after extended gaming sessions or in sweltering conditions.
9.Does it have rumble motors?
Yes, the X3 Pro controller is equipped with rumble motors in each grip, delivering an realistic and authentic console-like gaming experience.
10.Does it have gyroscope?
Yes, the X3 Pro features a built-in 6-axis gyroscope for enhanced motion control and precision.
11.What is the functionality of the detachable grip set?
The grip set can be easily attached to or detached from the back of the X3 Pro. By attaching the grip, you can enjoy a console-level controller grasp, or detach it to decrease the weight.
12.What are the differences between X3 Pro and X3?
13.What are the differences between X3 Pro and X2s Type-C?
TECH SPECS:
Compatible Models: iPhone 15 series and Android
Connection: Built-in Type-C
Compatible device length: 110-180mm / 4.33-7.09in
Battery: No
Sticks: Yes, GameSir™ Hall Effect
Triggers: Micro Switch
6-axis Gyroscope: Yes
Motors: Yes
Turbo Function: Yes
ABXY Buttons: Micro Switch
Back Buttons: No
Customization Software: Yes, GameSir App
Product Size: 207.46*93.27*57.38mm / 8.17*3.67*2.26in
Net Weight: 322.2g / 0.71lbs
Package Size: 232*138*99mm / 9.13*5.43*3.90in
Gross Weight: 767.2g / 1.69lbs
Carton Size: (20pcs/carton): 513*478*311mm / 20.20*18.82*12.24in
Carton Weight: (20pcs/carton): 17.3kg / 38.14lbs
PACKAGING CONTENTS:
GameSir-X3 Pro Type-C*1
Grip Set *1
Polygonal D-pad*1
Small Stick Cap*2
Concave Stick Cap*2
1m Type-C Cable*1
Carry Case*1
Manual*1
Thank You & After-sale Service Card*1
GameSir Sticker*1
Certification*1
We only offer replacements for defective or incorrect products. We do not provide exchanges or refunds for mind changes. To request a replacement, customers must email us at jolshopofficial1@gmail.com within 7 days of receiving the product. Eligibility for Replacement To be eligible for a replacement, the item must meet the following criteria: The item must be defective or the wrong product was received. The item must be in the same condition as it was received, unused, and in its original packaging. How to Request a Replacement Contact us at jolshopofficial1@gmail.com within 7 days of receiving the item. Provide clear details of the issue, along with supporting images or videos as proof of defect or incorrect product. If we approve the request, we will provide the return address where you need to send the product. Return Process Once we receive the product at the provided address, we will inspect it. If the product qualifies for a refund, we will process the refund to your original payment method within 30 days. Note: Items sent back without prior approval will not be accepted. Damages and Issues Please check your order as soon as it arrives. If you receive a defective or incorrect product, email us immediately at jolshopofficial1@gmail.com with supporting images or videos. We will evaluate the issue and arrange for a replacement if eligible. Non-Returnable Items We do not accept returns or replacements for items due to change of mind. Refunds are only provided for defective or incorrect products as mentioned above. Refunds Once the returned item is received and inspected, we will notify you if the refund is approved. If approved, the refund will be issued to your original payment method within 30 days. If you have not received your refund after 30 days, please contact us at jolshopofficial1@gmail.com. For any questions or concerns regarding returns or replacements, feel free to contact us at jolshopofficial1@gmail.com.
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