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We only offer replacements for defective or incorrect products. We do not provide exchanges or refunds for mind changes. To request a replacement, customers must email us at jolshopofficial1@gmail.com within 7 days of receiving the product. Eligibility for Replacement To be eligible for a replacement, the item must meet the following criteria: The item must be defective or the wrong product was received. The item must be in the same condition as it was received, unused, and in its original packaging. How to Request a Replacement Contact us at jolshopofficial1@gmail.com within 7 days of receiving the item. Provide clear details of the issue, along with supporting images or videos as proof of defect or incorrect product. If we approve the request, we will provide the return address where you need to send the product. Return Process Once we receive the product at the provided address, we will inspect it. If the product qualifies for a refund, we will process the refund to your original payment method within 30 days. Note: Items sent back without prior approval will not be accepted. Damages and Issues Please check your order as soon as it arrives. If you receive a defective or incorrect product, email us immediately at jolshopofficial1@gmail.com with supporting images or videos. We will evaluate the issue and arrange for a replacement if eligible. Non-Returnable Items We do not accept returns or replacements for items due to change of mind. Refunds are only provided for defective or incorrect products as mentioned above. Refunds Once the returned item is received and inspected, we will notify you if the refund is approved. If approved, the refund will be issued to your original payment method within 30 days. If you have not received your refund after 30 days, please contact us at jolshopofficial1@gmail.com. For any questions or concerns regarding returns or replacements, feel free to contact us at jolshopofficial1@gmail.com.
Brand Name: JOYOR
Hign-concerned Chemical: None
Foldable: YES
Range Per Charge: 80-100km
Charging Time: 10-12h
Power: 2000W
Origin: Mainland China
Voltage: 60v
Applicable People: Unisex
Tire Size: 10 inch
Category: Two-wheel Scooter
Certification: CE
Model Number: S10S
JOYOR S10S Powerful Electric Scooter 2000W Dual Motor E Scooter 10 inch pneumatic tires Scooter Electric Adult USA Stock
Specification:
Model: S10S
Battery capacity: 60V
Endurance: 80-100km
Maximum speed: 60km/h
Motor power: 1000W*2
Frame Material: Aluminum Alloy
Braking system: Front and rear hydraulic brakes
Front shock: yes
Rear shock: yes
Tires: 10 inch pneumatic tires
Maximum load: 150kg
Charging time: 10-12h
Expanded size: 1215*610*525mm
Folding size: 1120*610*525mm
Net weight: 27kg
Gross weight: 30.5kg
Packing size: 1190*245*510mm
FAQ
Q:About shipping
A:We ship by DPD,GLS,UPS ,UPS free shipping,free tax
Q:Hello, how many days will it be delivered?
A: usually about 3 ~ 7daysdoor to door
Q:Where can the bike be repaired and guaranteed ?How many years is the warranty for this product?
A; We have after-sale service for you, and we can offer one year warranty.
Q:About logistics
A :Our products are shipped from overseas warehouses in China and Poland, United States,free shipping, tax-free, products shipped from China can usually be delivered within 30 days, products shipped from Poland can be delivered to you within 5-7 days, factory direct sales , Enjoy high-quality pre-sale and after-sales service.
Q:About refund
A:1. Defective or wrong items will be replaced or refunded after providing picture proof. If the order is not completed, a refund will be provided through a dispute. Once the order is complete, a refund will be provided via PayPal.
2. You can return any product you purchased, even if those products are intact. But buyers need to pay return shipping.
3. In all cases, the buyer pays the shipping cost to return the product for exchange or refund. We will be responsible for the replacement postage. Refunds will be made upon receipt of returned items.
Q:About preferential prices
A:This is an exclusive offer that belongs exclusively to the Aliexpress platform.It is platform subsidy.Youcan follow the store and there will be discounts at any time.
Q: About accessories
A: You can buy the accessories you need through Todimart.If thy don't have what you need, you can contact them and they will immediately put the accessories you need on the shelves.
We only offer replacements for defective or incorrect products. We do not provide exchanges or refunds for mind changes. To request a replacement, customers must email us at jolshopofficial1@gmail.com within 7 days of receiving the product. Eligibility for Replacement To be eligible for a replacement, the item must meet the following criteria: The item must be defective or the wrong product was received. The item must be in the same condition as it was received, unused, and in its original packaging. How to Request a Replacement Contact us at jolshopofficial1@gmail.com within 7 days of receiving the item. Provide clear details of the issue, along with supporting images or videos as proof of defect or incorrect product. If we approve the request, we will provide the return address where you need to send the product. Return Process Once we receive the product at the provided address, we will inspect it. If the product qualifies for a refund, we will process the refund to your original payment method within 30 days. Note: Items sent back without prior approval will not be accepted. Damages and Issues Please check your order as soon as it arrives. If you receive a defective or incorrect product, email us immediately at jolshopofficial1@gmail.com with supporting images or videos. We will evaluate the issue and arrange for a replacement if eligible. Non-Returnable Items We do not accept returns or replacements for items due to change of mind. Refunds are only provided for defective or incorrect products as mentioned above. Refunds Once the returned item is received and inspected, we will notify you if the refund is approved. If approved, the refund will be issued to your original payment method within 30 days. If you have not received your refund after 30 days, please contact us at jolshopofficial1@gmail.com. For any questions or concerns regarding returns or replacements, feel free to contact us at jolshopofficial1@gmail.com.
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